Terms of Use
Welcome to Peace & Chaos Wines. By accessing or using our website, services, or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site.
Acceptance of Terms
By visiting or purchasing from this site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using our website.
Eligibility & Age Policy
At Peace & Chaos Wines, we are committed to complying with the law and do not sell alcohol to anyone under the age of 21. By using our website, you confirm that you are 21 or older and that both the purchaser and recipient of any alcoholic beverages from Peace & Chaos Wines are of legal age. Please note that a signature from an adult 21 years or older, who is not intoxicated, is required at the time of delivery.
Purchases made through Peace & Chaos Wines are for personal consumption only and are not intended for resale. If you do not accept these terms, please do not use our site. Misrepresentation of age to provide alcohol to minors is illegal, and Peace & Chaos Wines will take legal action if this occurs.
As required by the Communications Decency Act of 1996, we inform users that parental control measures (such as software, hardware, or filtering services) are available to help monitor and limit minors’ access to certain content.
Purchases & Credit Card Charges
At Peace & Chaos Wines, all online purchases must be made using a valid credit card. We accept Visa, MasterCard, Discover, and American Express. When placing an order, you’ll need to provide the billing address associated with your credit card, as it appears on your statement.
Rest assured, any information you provide during the payment process is handled securely and in accordance with our Privacy Policy.
All purchases made on our website are subject to product availability. We reserve the right to refuse or cancel orders at our discretion. Prices are subject to change without notice.
Shipping & Delivery
At Peace & Chaos Wines, we make every effort to ensure your wines are shipped promptly, securely, and with the proper care. However, once the wines are handed over to the carrier, the responsibility for the shipment lies with the customer and the shipping provider. Please note that shipping rates, methods, and transit times are subject to change without notice.
We aim to make your shipping experience smooth and stress-free, but we also prioritize the quality of your wines. To protect your shipment, we may delay shipping during extreme weather conditions. We only ship when temperatures are between 30°F and 80°F at our warehouse, on your shipping date, and at your destination on the estimated delivery date.
If you prefer to receive your wine as soon as possible, regardless of weather conditions, you can request to ship your order instead of waiting for improved weather conditions. Please note that by releasing shipment despite weather conditions, you acknowledge the potential risks of shipping wine in extreme temperatures, which may include seepage, elevated or depressed corks, and other potential quality issues. Under these circumstances, no claims will be accepted regarding the condition of wines shipped during extreme temperatures.
In compliance with legal requirements, all wine shipments must be received by an adult aged 21 or older and cannot be delivered to P.O. boxes or left without a signature. To avoid delays, we recommend shipping to a commercial address or a location where an adult is available to sign for the delivery on the first attempt.
Please provide at least 48 business hours’ notice for shipping. For urgent matters, feel free to contact us directly at info@peaceandchaoswines.com, and we’ll do our best to accommodate your needs.
Returns & Refunds
Due to the nature of our products, we do not accept returns on alcoholic beverages unless they are defective or damaged upon delivery and have not been explicitly released by you during extreme weather conditions. Please contact us atinfo@peaceandchaoswines.com within 48 hours of delivery for any issues.
Intellectual Property
All content on this website, including but not limited to text, images, logos, and product descriptions, is the property of Peace & Chaos Wines and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.
Limitation of Liability
Peace & Chaos Wines will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, our website or products.
User Conduct
You agree not to use the Peace & Chaos Wines website for any unlawful or prohibited activities. Harassment, abusive behavior, or fraudulent activities will result in the termination of access to the site.
Governing Law
These Terms and Conditions are governed by the laws of California, without regard to its conflict of laws provisions. Any disputes arising from these terms will be resolved in the courts of California.
Amendments
We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Peace & Chaos Wines
Phone: (619) 903-7237
Email: info@peaceandchaoswines.com
By using our website, you acknowledge that you have read and agree to these Terms and Conditions.